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Code d'Examen: C2010-591
Nom d'Examen: IBM (Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3)
Questions et réponses: 86 Q&As
Code d'Examen: 000-R14
Nom d'Examen: IBM (IBM SurePOS 500 Models 5x5 Technical Mastery)
Questions et réponses: 64 Q&As
Code d'Examen: M2010-665
Nom d'Examen: IBM (IBM Tivoli Storage Sales Mastery Test v4)
Questions et réponses: 26 Q&As
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NO.1 A customer wants the service desk personnel to track leasing contracts for their IT
assets that are
currently maintained in an in-house developed application. How should the customer be
advised to
implement this requirement?
A. Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management
for IT
(TAMIT).
B. Leverage the customized asset application by using Application Designer to add a lease
contract
section to maintain contracts for each asset.
C. Use Integration Framework to load for the first time the lease contracts information into the
Lease
Contracts application, and then maintain those contracts with TAMIT
D. The customer should continue maintaining their leasing contracts in their own application.
Using the
Integration Framework, the information of each contract can be populated in the Lease
Contracts
application.
Answer: C
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NO.2 A customer is using IBM SmartCloud Control Desk to automate incident, problem, and
change
management processes. The solution currently supports 15,000 end users but the customer
acquired and
integrated a company with an additional 5,000 end users. What does the customer need to
do to cover
the new end users?
A. Buy an additional 5,000 end user licenses
B. Build a separate instance of IBM SmartCloud Control Desk
C. Define the new users in the existing IBM SmartCloud Control Desk
D. Buy an IBM SmartCloud Control Desk for Internal Service Provider license
Answer: C
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NO.3 What is the goal of service asset and configuration management?
A. To build a service model according to ITIL best practices
B. To define and track the accounting process of the assets
C. To implement ITIL practices across the entire organization
D. To correlate IT services and different IT components needed to deliver them
Answer: D
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NO.4 Given that an implementation of IBM SmartCloud Control Desk is integrated to a
compatible LDAP
system, how would the system administrator modify the access privileges of a problem
manager?
A. Use the Security module in IBM SmartCloud Control Desk
B. Alter the security properties in the LDAP system using an LDIF update
C. Use the Problem Management module in the IBM SmartCloud Control Desk
D. Modify the profile information access which the problem manager can change on their own
Answer: A
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NO.5 What two types of information are provided by IBM Tivoli Application Dependency
Discovery Manager
to IBM SmartCloud Control Desk? (Choose two.)
A. Asset types
B. Configuration Items
C. Configuration Items Types
D. Classification Items Hierarchy
E. Classification Items Relationships
Answer: B,C
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NO.6 Which two products should be presented to a client if they want to know more about
the benefits of
implementing IBM products for change, configuration, and release management, including
application
and infrastructure discovery? (Choose two.)
A. IBM SmartCloud Provisioning
B. IBM SmartCloud Control Desk
C. IBM Tivoli Asset Discovery for Distributed
D. IBM Tivoli Composite Application Manager
E. IBM Tivoli Application Dependency Discovery' Manager
Answer: B,E
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NO.7 Which function supports a customer who would like to have a predefined work plan for
repetitive
maintenance work?
A. Job List
B. Job Plans
C. Tasks List
D. Tasks Plan
Answer: B
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NO.8 A customer is planning to implement a discovery engine using IBM Tivoli Application
Dependency
Discovery Manager (TADDM). There are several DMZs containing Windows servers to be
scanned.
Which configuration matches the customer's requirements?
A. An anchor server in each DMZ
B. A separate TADDM server for each DMZ
C. An anchor server and gateway server in each DMZ
D. A separate TADDM server for each DMZ with one central database
Answer: C
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