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Code d'Examen: BCP-620
Nom d'Examen: BlackBerry (Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment)
Questions et réponses: 118 Q&As

Code d'Examen: BCP-420
Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)
Questions et réponses: 102 Q&As

Code d'Examen: BCP-221
Nom d'Examen: BlackBerry (supporting BlackBerry Devices/Enterprise version 5.0)
Questions et réponses: 104 Q&As

Code d'Examen: BCP-810
Nom d'Examen: BlackBerry (Developing Applications for the BlackBerry Solution)
Questions et réponses: 125 Q&As

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NO.1 Which two of the following mechanisms are available to toggle content protection on the BlackBerry
device? (Choose two.)
A. IT policy
B. API call
C. BlackBerry Device setting
D. Desktop Manager setting
E. Application control
Answer: A,C

BlackBerry   BCP-810   BCP-810   BCP-810   BCP-810

NO.2 Which file type may be signed using the RIM Signature Tool and Code Signing Keys? (Choose one.)
A. COD
B. JAR
C. EXE
D. JAD
E. ALX
Answer: A

certification BlackBerry   BCP-810   BCP-810   BCP-810

NO.3 Which two of the following transport routes must go through the wireless network? (Choose two.)
A. BlackBerry Enterprise Server
B. WAP
C. BlackBerry Internet Service
D. Direct TCP
E. Wi-Fi
Answer: B,D

BlackBerry examen   BCP-810   BCP-810

NO.4 A developer wants to distribute an application OTA using the BlackBerry Browser. Which
application file that provides information about the application needs to be placed on a web server?
(Choose one.)
A. JAD
B. ALX
C. COD
D. JAR
E. JDE
Answer: A

certification BlackBerry   BCP-810   BCP-810   BCP-810 examen   BCP-810

NO.5 In order to write a BlackBerry device application that uses a complex custom user interface, which two
of the following IDEs could be used? (Choose two.)
A. BlackBerry Plug-in for Visual Studio
B. BlackBerry Java Development Environment
C. BlackBerry JDE Plug-in for Eclipse
D. BlackBerry Web Development Plug-in for Eclipse
E. BlackBerry Web Development Plug-in for Visual Studio
Answer: B,C

certification BlackBerry   certification BCP-810   BCP-810 examen   BCP-810   BCP-810   BCP-810

NO.6 Which method does RIM recommend for managing multiple screen displays within a BlackBerry device
application? (Choose one.)
A. Organize the screens into a tabbed panel
B. Push full sized screens to the top of a stack
C. Generate pop-up screens as required
D. Use re-sizable screens that can be collapsed and restored
E. Use a mixture of transparent and opaque screens
Answer: B

certification BlackBerry   BCP-810   BCP-810   BCP-810 examen

NO.7 Which tool should be used to facilitate application test cases by simulating BlackBerry device user
interaction with the BlackBerry Device Simulator? (Choose one.)
A. BlackBerry MDS-CS Simulator
B. Javaloader
C. Controller Command
D. ESS
E. BlackBerry Desktop Manager
Answer: C

BlackBerry   certification BCP-810   certification BCP-810

NO.8 Which of the following situations could interrupt a wireless network data connection on a BlackBerry
device? (Choose one.)
A. AWi-Fi connection is established
B. Removable media is removed
C. A Bluetooth connection is established
D. A GPS radio is activated
E. A phone call is initiated or received
Answer: E

BlackBerry   BCP-810   BCP-810   BCP-810

NO.9 Which of the following can receive PIN messages? (Choose one.)
A. BlackBerry devices with BlackBerry Messenger
B. Any cellular phone
C. BlackBerry Enterprise Server
D. BlackBerry Internet Service
E. Any BlackBerry device
Answer: E

BlackBerry examen   BCP-810   BCP-810   certification BCP-810   certification BCP-810

NO.10 If an application is built using BlackBerry JDE version 4.6, on which of the following BlackBerry Device
Software versions can the application be executed? (Choose one.)
A. Any BlackBerry Device Software version
B. BlackBerry Device Software 4.6 and below
C. Only BlackBerry Device Software 4.6
D. BlackBerry Device Software 4.6 and above
E. All versions above BlackBerry Device Software 4.6
Answer: D

BlackBerry   BCP-810 examen   certification BCP-810   BCP-810

NO.11 Application X must receive push updates from a public server every morning. The application must
display a notification to the BlackBerry device user when the new update is received. Which two of the
following application approaches will support these requirements? (Choose two.)
A. Web application with BlackBerry Internet Service browsing
B. BlackBerry Widget with BlackBerry Internet Service Push APIs
C. BlackBerry Widget with BlackBerry Enterprise Server Push APIs
D. BlackBerry Java application with BlackBerry Internet Service Push APIs
E. BlackBerry Java application with BlackBerry Internet Service browsing
Answer: B,D

BlackBerry   BCP-810 examen   BCP-810   BCP-810   BCP-810

NO.12 Application X needs to update the BlackBerry device user? address book with information from a
social networking site. It will also need to allow the user to tag images taken using the Camera application
and upload them to the site. Which two of the following application approaches will support these
requirements? (Choose two.)
A. BlackBerry Widget
B. Web application
C. BlackBerry Applet
D. BlackBerry Java application
E. BlackBerry MDS-CS
Answer: A,D

BlackBerry   certification BCP-810   BCP-810 examen   BCP-810

NO.13 Application X must track field service agents, report their locations back to the intranet application
server, and push alerts for new jobs during the day. Given the scenario, which three of the following
components are required for application X to function properly? (Choose three.)
A. BlackBerry Enterprise Server
B. BlackBerry Internet Service
C. A GPS enabled BlackBerry device
D. BlackBerry Internet Service Push APIs
E. BlackBerry Mobile Data System Connection Service
Answer: A,C,E

BlackBerry examen   BCP-810   BCP-810 examen   BCP-810 examen

NO.14 Which two of the following simulators should be used to simulate the interaction between a web
application on a BlackBerry device and a web server that is behind a corporate firewall? (Choose two.)
A. BlackBerry Firewall Simulator
B. BlackBerry Screen Simulator
C. BlackBerry Device Simulator
D. BlackBerry MDS-CS Simulator
E. BlackBerry ESS Simulator
Answer: C,D

BlackBerry examen   BCP-810   BCP-810

NO.15 Which three of the following debugging features are supported in BlackBerry IDEs? (Choose three.)
A. Get a variablevalueGet a variable? value
B. Change a variablevalueChange a variable? value
C. Hot code replacement
D. Arbitrary code execution
E. Creating new types
Answer: A,B,D

BlackBerry examen   certification BCP-810   BCP-810   certification BCP-810   certification BCP-810

NO.16 What would cause a signed application to become unsigned? (Choose one.)
A. The application is re-compiled
B. The signature expires
C. The application is installed too many times
D. The evoke Key button of the Signature Tool is pressed
E. The JAD and ALX files are deleted
Answer: A

BlackBerry   BCP-810   certification BCP-810

NO.17 A technician needs a field service application that will support receipt of work orders and determine a
customer location. What are two advantages of using a Java application over a web application in this
situation? (Choose two.)
A. Java applications can access a server application over the intranet
B. Java applications run consistently faster than web applications
C. Java applications can display a BlackBerry Maps Field within the application
D. Java applications require a local client
E. Java applications can operate while out of coverage
Answer: C,E

BlackBerry   certification BCP-810   BCP-810   BCP-810   BCP-810

NO.18 What are two ways to create an application UI that is consistent with the native BlackBerry UI? (Choose
two.)
A. Provide context-specific action menus on each page
B. Make use of the banner to present interactive information
C. Inherit default behaviors by using or extending existing UI components
D. Use BlackBerry UI construction tool to build the new UI from an existing template
E. Specify the font for the application screens
Answer: A,C

certification BlackBerry   BCP-810 examen   BCP-810 examen   BCP-810   BCP-810

NO.19 A BlackBerry device application collects data and needs to merge it with data on a server before
pushing out an updated summary page. Which of the following collection of tools would be most
appropriate for testing this application? (Choose one.)
A. A BlackBerry MDS-CS Simulator and a real BlackBerry device
B. A database server, a proxy, and a real BlackBerry device
C. A BlackBerry ESS Simulator and a real BlackBerry device
D. A web server and a BlackBerry Device Simulator
E. A BlackBerry MDS-CS Simulator and a BlackBerry Device Simulator
Answer: E

BlackBerry   BCP-810 examen   BCP-810

NO.20 Which of the following file types is needed by the IDE to locate the source code for a COD
file-packaged application? (Choose one.)
A. RAPC
B. JAR
C. DEBUG
D. CSL
E. JAD
Answer: C

BlackBerry examen   certification BCP-810   certification BCP-810   BCP-810   BCP-810

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Code d'Examen: BCP-420
Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)
Questions et réponses: 102 Q&As

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NO.1 All BlackBerry device users are reporting that email messages are delayed by 10-20 minutes to their
BlackBerry devices. Which three of the following should the system administrator check to resolve the
problem? (Choose three.)
A. That there is currently no maintenance being done on the Microsoft SQL Server that hosts the
BlackBerry Configuration Database
B. That there is currently no maintenance being done on any of the mail servers
C. How long it takes PIN messages to be delivered to users
D. Where the delay could be using the message receipt confirmation tool
E. Where the delay could be using the message flow tool
Answer: B,C,E

BlackBerry   BCP-420 examen   BCP-420

NO.2 If the BlackBerry Enterprise Server is having a problem communicating with a BlackBerry device user
mailbox, which is the first BlackBerryIf the BlackBerry Enterprise Server is having a problem
communicating with a BlackBerry device user? mailbox, which is the first BlackBerry Enterprise Server
component the system administrator should focus on when troubleshooting the issue? (Choose one.)
A. BlackBerryMailStore Service
B. BlackBerry Dispatcher Service
C. Microsoft Outlook
D. BlackBerry Messaging Agent
E. BlackBerry Router Service
Answer: D

BlackBerry   BCP-420 examen   BCP-420   BCP-420   BCP-420

NO.3 What could block an email message that has been delivered to the user mailbox from reaching the
BlackBerry device? (Choose one.)What could block an email message that has been delivered to the
user? mailbox from reaching the BlackBerry device? (Choose one.)
A. Reconciliation settings
B. SPAM blocker
C. Anti-virus quarantine
D. Email message filters
E. Synchronization settings
Answer: D

BlackBerry   certification BCP-420   certification BCP-420

NO.4 Under which of the following conditions will an automatic failover from the active to the standby
instance of the BlackBerry Enterprise Server occur? (Choose one.)
A. All items above the failover threshold of the active instance of the BlackBerry Enterprise Server are
unhealthy and all items above the promotion threshold of the standby instance of the BlackBerry
Enterprise Server are unhealthy
B. All items above the failover threshold of the active instance of the BlackBerry Enterprise Server are
healthy and at least one item above the promotion threshold of the standby instance of the BlackBerry
Enterprise Server is unhealthy
C. All items above the promotion threshold of the active instance of the BlackBerry Enterprise Server are
healthy and at least one item above the failover threshold of the standby instance of the BlackBerry
Enterprise Server is unhealthy
D. At least one item above the promotion threshold of the active instance of the BlackBerry Enterprise
Server is unhealthy and all items above the failover threshold of the standby instance of the BlackBerry
Enterprise Server are healthy
E. At least one item above the failover threshold of the active instance of the BlackBerry
Enterprise Server is unhealthy and all items above the promotion threshold of the standby
instance of the BlackBerry Enterprise Server are healthy
Answer: E

BlackBerry examen   BCP-420   BCP-420   BCP-420 examen

NO.5 Which three of the following services should be set to start manually on the standby instance of a
BlackBerry Enterprise Server? (Choose three.)
A. BlackBerryMailStore Service
B. BlackBerry Synchronization Service
C. BlackBerry Policy Service
D. BlackBerry Router Service
E. BlackBerry Administration Service
F. BlackBerry Dispatcher Service
Answer: A,B,C

BlackBerry   BCP-420 examen   BCP-420 examen   certification BCP-420   BCP-420 examen

NO.6 A BlackBerry device user reports that when trying to browse any website from the BlackBerry device,
the following error message is displayed: "HTTP 403, Forbidden." Which two of the following options
should be used when troubleshooting the error? (Choose two.)
A. Verify Push Access Control is allowed for the user and request the user clear the cache on the browser
B. Verify Pull Access Control and/or Proxy mappings are configured correctly
C. Review the BlackBerry MDS Connection Service (MDAT) logs to verify if more than one user is
affected and ensure the firewall/proxy is not blocking the user from browsing
D. Restart the BlackBerry MDS Connection Service and BlackBerry Policy Service and then have the
user try browsing again
E. Create a blank IT Policy and apply it to the user and then have the user try again
Answer: B,C

BlackBerry   BCP-420   BCP-420 examen

NO.7 If the BlackBerry Policy Service were stopped, what impact would this have on a BlackBerry device user
who is trying to perform a wireless enterprise activation? (Choose one.)
A. Email messaging would be activated, the calendar and all organizer data items would be synchronized
B. Email messaging would be activated, the calendar would be wirelessly synchronized, and policies
would be applied
C. The activation would not begin because the policy cannot be applied
D. Email messaging would be activated, the calendar would not be synchronized, and policies would not
be applied until the user connects their BlackBerry device to their computer
E. The activation would not have begun because the activation email message did not arrive in the user
inbox.
Answer: A

BlackBerry examen   BCP-420   certification BCP-420   certification BCP-420

NO.8 Which of the following default host and port combinations will a system administrator need to browse
to in order to configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

BlackBerry   BCP-420   BCP-420   BCP-420

NO.9 Which two of the following options explain how active and standby instances of the BlackBerry
Enterprise Server are able to connect to the BlackBerry Infrastructure when both instances of the
BlackBerry Enterprise Server are running? (Choose two.)
A. The active instance of the BlackBerry Enterprise Server will initiate a tentative connection to the
BlackBerry Infrastructure.
B. The active and standby instances of the BlackBerry Enterprise Server will both establish a connection
to the BlackBerry Infrastructure.
C. The standby instance of the BlackBerry Enterprise Server will establish a connection to the BlackBerry
Infrastructure only when the active instance of the BlackBerry Enterprise Server has failed.
D. The standby instance of the BlackBerry Enterprise Server will initiate a tentative connection to the
BlackBerry Infrastructure.
E. The standby instance of the BlackBerry Enterprise Server relies on the active instance of the
BlackBerry Enterprise Server's connection to the BlackBerry Infrastructure.
Answer: B,D

BlackBerry   BCP-420   BCP-420   certification BCP-420   BCP-420

NO.10 Which port is used for BlackBerry WLAN as well as BlackBerry Serial Bypass? (Choose one.)
A. 3101
B. 3201
C. 3501
D. 4101
E. 4201
Answer: D

certification BlackBerry   BCP-420   BCP-420   certification BCP-420

NO.11 Which log file contains all the information regarding wireless calendar and mailbox application
interactions with the BlackBerry Enterprise Server? (Choose one.)
A. BlackBerry Synchronization (SYNC)
B. BlackBerry Dispatcher (DISP)
C. BlackBerry Messaging Agent (MAGT)
D. Exchange Connector (CEXC)
E. BlackBerryMailStore Service (MAST)
Answer: C

BlackBerry   BCP-420   BCP-420

NO.12 At which minimum level should a system administrator set a BlackBerry Enterprise Server service or
component log when investigating an issue? (Choose one.)
A. 1 - Error
B. 2 - Warning
C. 3 - Informational
D. 4 ?Debug
E. 5 ?Unknown
Answer: D

BlackBerry   certification BCP-420   certification BCP-420   BCP-420 examen

NO.13 The BlackBerry Monitoring Service can send notifications using which three of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email message
C. PIN message
D. SMS message
E. Instant Messaging
Answer: B,C,D

BlackBerry   BCP-420   BCP-420   BCP-420

NO.14 Which IT administration option could a system administrator use to remotely change the password on a
BlackBerry device user's BlackBerry device? (Choose one.)
A. Specify Activation Password
B. Clear Activation Password
C. Resend IT Policy to Device
D. Specify New Password and Lock Device
E. You can remotely set the BlackBerry password
Answer: B

certification BlackBerry   certification BCP-420   certification BCP-420

NO.15 If the BlackBerry Synchronization Service is stopped, what impact would this have on a BlackBerry
device user who is trying to perform a wireless enterprise activation? (Choose one.)
A. Email messaging would be activated, the calendar would wirelessly synchronize, and policies would be
applied to the BlackBerry device
B. Email messaging would be activated, policies would be applied to the BlackBerry device, and all
organizer data items would synchronize wirelessly
C. Policies would be applied however email messaging would not be activated
D. The user would not be able to begin the wireless activation unless the BlackBerry
Synchronization Service is started
E. Email messaging would be activated, policies would be applied to the BlackBerry device, and address
book items would be wirelessly synchronized
Answer: A

BlackBerry   BCP-420   BCP-420   BCP-420

NO.16 Which three of the following options are available in the BlackBerry Administration Service for enabling
high availability? (Choose three.)
A. Turn on Automatic Failover
B. Turn on Pooling
C. Turn on High Availability
D. Manual Failover
E. Turn on Automatic Connections Failover
Answer: A,D,E

BlackBerry examen   certification BCP-420   BCP-420   BCP-420   BCP-420   BCP-420

NO.17 Which three of the following tools from the BlackBerry Resource Kit can a system administrator use to
help diagnose an email message delay issue for one or more BlackBerry device users? (Choose three.)
A. BlackBerry Message Flow Reporting (Messageflow.exe)
B. Message Receipt Confirmation (Messageconfirmconfig.exe)
C. BlackBerry Thread Analyzer (NoResponsecheck.exe)
D. BlackBerry Usage Monitoring Tool (OutOfCoverage.exe)
E. BlackBerry Enterprise Activation Status Reporting (eastatus.exe)
Answer: A,C,D

BlackBerry examen   BCP-420 examen   BCP-420   BCP-420 examen

NO.18 A BlackBerry device has gone missing. Assuming that the BlackBerry device radio is on, which two of
the following administrative actions can be carried out to ensure that none of the data can be read on the
BlackBerry device? (Choose two.)
A. Specify a new BlackBerry device and cancel the wireless service
B. Remove the BlackBerry device user account from the BlackBerry Administration Service Remove the
BlackBerry device user? account from the BlackBerry Administration Service
C. Remove the BlackBerry device association and lock the BlackBerry device
D. Disable and erase data from the BlackBerry device
E. Specify a new BlackBerry device password and lock the BlackBerry device
Answer: D,E

BlackBerry   BCP-420   BCP-420   BCP-420   BCP-420 examen

NO.19 Which of the following is the first step that needs to be performed when attempting to assign a
BlackBerry device to an administrative user? (Choose one.)
A. Enable the user as a BlackBerry device user
B. Disable the user as an Administrative user
C. Select the messaging server and email address that should be associated to the Administrator account
D. Choose the BlackBerry PIN that should be assigned to the Administrator account
E. Choose the BlackBerry Enterprise Server that should be assigned to the Administrator account
Answer: A

BlackBerry   BCP-420   certification BCP-420   BCP-420

NO.20 After purchasing a used BlackBerry 6230 device, a BlackBerry device user reports that the BlackBerry
device does not display the option to begin the activation process after the system administrator has
configured the user for wireless enterprise activation. What should the system administrator do to resolve
this issue? (Choose one.)
A. Have the user perform a security wipe
B. Have the user delete and then restore the Desktop [SYNC] service book
C. BlackBerry 6230 devices cannot be wirelessly activated, the user will have to get a new
BlackBerry device
D. Verify that the BlackBerry device is running BlackBerry Device Software 4.0 or later
E. Integrate the email account on the BlackBerry Internet Service
Answer: D

BlackBerry   BCP-420 examen   BCP-420   certification BCP-420

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Code d'Examen: BCP-420
Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)
Questions et réponses: 102 Q&As

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NO.1 Which three of the following options are available in the BlackBerry Administration Service for enabling
high availability? (Choose three.)
A. Turn on Automatic Failover
B. Turn on Pooling
C. Turn on High Availability
D. Manual Failover
E. Turn on Automatic Connections Failover
Answer: A,D,E

BlackBerry   BCP-420   BCP-420 examen   certification BCP-420   BCP-420

NO.2 At which minimum level should a system administrator set a BlackBerry Enterprise Server service or
component log when investigating an issue? (Choose one.)
A. 1 - Error
B. 2 - Warning
C. 3 - Informational
D. 4 ?Debug
E. 5 ?Unknown
Answer: D

BlackBerry   certification BCP-420   BCP-420   BCP-420 examen

NO.3 A BlackBerry device has gone missing. Assuming that the BlackBerry device radio is on, which two of
the following administrative actions can be carried out to ensure that none of the data can be read on the
BlackBerry device? (Choose two.)
A. Specify a new BlackBerry device and cancel the wireless service
B. Remove the BlackBerry device user account from the BlackBerry Administration Service Remove the
BlackBerry device user? account from the BlackBerry Administration Service
C. Remove the BlackBerry device association and lock the BlackBerry device
D. Disable and erase data from the BlackBerry device
E. Specify a new BlackBerry device password and lock the BlackBerry device
Answer: D,E

certification BlackBerry   BCP-420   certification BCP-420   BCP-420

NO.4 Which three of the following services should be set to start manually on the standby instance of a
BlackBerry Enterprise Server? (Choose three.)
A. BlackBerryMailStore Service
B. BlackBerry Synchronization Service
C. BlackBerry Policy Service
D. BlackBerry Router Service
E. BlackBerry Administration Service
F. BlackBerry Dispatcher Service
Answer: A,B,C

BlackBerry   BCP-420   BCP-420

NO.5 Which IT administration option could a system administrator use to remotely change the password on a
BlackBerry device user's BlackBerry device? (Choose one.)
A. Specify Activation Password
B. Clear Activation Password
C. Resend IT Policy to Device
D. Specify New Password and Lock Device
E. You can remotely set the BlackBerry password
Answer: B

BlackBerry   certification BCP-420   certification BCP-420   BCP-420 examen

NO.6 If the BlackBerry Policy Service were stopped, what impact would this have on a BlackBerry device user
who is trying to perform a wireless enterprise activation? (Choose one.)
A. Email messaging would be activated, the calendar and all organizer data items would be synchronized
B. Email messaging would be activated, the calendar would be wirelessly synchronized, and policies
would be applied
C. The activation would not begin because the policy cannot be applied
D. Email messaging would be activated, the calendar would not be synchronized, and policies would not
be applied until the user connects their BlackBerry device to their computer
E. The activation would not have begun because the activation email message did not arrive in the user
inbox.
Answer: A

BlackBerry examen   BCP-420   BCP-420 examen   BCP-420 examen   BCP-420

NO.7 A BlackBerry device user reports that when trying to browse any website from the BlackBerry device,
the following error message is displayed: "HTTP 403, Forbidden." Which two of the following options
should be used when troubleshooting the error? (Choose two.)
A. Verify Push Access Control is allowed for the user and request the user clear the cache on the browser
B. Verify Pull Access Control and/or Proxy mappings are configured correctly
C. Review the BlackBerry MDS Connection Service (MDAT) logs to verify if more than one user is
affected and ensure the firewall/proxy is not blocking the user from browsing
D. Restart the BlackBerry MDS Connection Service and BlackBerry Policy Service and then have the
user try browsing again
E. Create a blank IT Policy and apply it to the user and then have the user try again
Answer: B,C

BlackBerry   BCP-420 examen   BCP-420

NO.8 Which three of the following tools from the BlackBerry Resource Kit can a system administrator use to
help diagnose an email message delay issue for one or more BlackBerry device users? (Choose three.)
A. BlackBerry Message Flow Reporting (Messageflow.exe)
B. Message Receipt Confirmation (Messageconfirmconfig.exe)
C. BlackBerry Thread Analyzer (NoResponsecheck.exe)
D. BlackBerry Usage Monitoring Tool (OutOfCoverage.exe)
E. BlackBerry Enterprise Activation Status Reporting (eastatus.exe)
Answer: A,C,D

BlackBerry examen   BCP-420   certification BCP-420

NO.9 If the BlackBerry Enterprise Server is having a problem communicating with a BlackBerry device user
mailbox, which is the first BlackBerryIf the BlackBerry Enterprise Server is having a problem
communicating with a BlackBerry device user? mailbox, which is the first BlackBerry Enterprise Server
component the system administrator should focus on when troubleshooting the issue? (Choose one.)
A. BlackBerryMailStore Service
B. BlackBerry Dispatcher Service
C. Microsoft Outlook
D. BlackBerry Messaging Agent
E. BlackBerry Router Service
Answer: D

BlackBerry   BCP-420 examen   BCP-420 examen

NO.10 Under which of the following conditions will an automatic failover from the active to the standby
instance of the BlackBerry Enterprise Server occur? (Choose one.)
A. All items above the failover threshold of the active instance of the BlackBerry Enterprise Server are
unhealthy and all items above the promotion threshold of the standby instance of the BlackBerry
Enterprise Server are unhealthy
B. All items above the failover threshold of the active instance of the BlackBerry Enterprise Server are
healthy and at least one item above the promotion threshold of the standby instance of the BlackBerry
Enterprise Server is unhealthy
C. All items above the promotion threshold of the active instance of the BlackBerry Enterprise Server are
healthy and at least one item above the failover threshold of the standby instance of the BlackBerry
Enterprise Server is unhealthy
D. At least one item above the promotion threshold of the active instance of the BlackBerry Enterprise
Server is unhealthy and all items above the failover threshold of the standby instance of the BlackBerry
Enterprise Server are healthy
E. At least one item above the failover threshold of the active instance of the BlackBerry
Enterprise Server is unhealthy and all items above the promotion threshold of the standby
instance of the BlackBerry Enterprise Server are healthy
Answer: E

BlackBerry   BCP-420   BCP-420 examen   BCP-420

NO.11 The BlackBerry Monitoring Service can send notifications using which three of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email message
C. PIN message
D. SMS message
E. Instant Messaging
Answer: B,C,D

certification BlackBerry   BCP-420   BCP-420   BCP-420

NO.12 If the BlackBerry Synchronization Service is stopped, what impact would this have on a BlackBerry
device user who is trying to perform a wireless enterprise activation? (Choose one.)
A. Email messaging would be activated, the calendar would wirelessly synchronize, and policies would be
applied to the BlackBerry device
B. Email messaging would be activated, policies would be applied to the BlackBerry device, and all
organizer data items would synchronize wirelessly
C. Policies would be applied however email messaging would not be activated
D. The user would not be able to begin the wireless activation unless the BlackBerry
Synchronization Service is started
E. Email messaging would be activated, policies would be applied to the BlackBerry device, and address
book items would be wirelessly synchronized
Answer: A

BlackBerry   BCP-420 examen   BCP-420   BCP-420

NO.13 Which of the following is the first step that needs to be performed when attempting to assign a
BlackBerry device to an administrative user? (Choose one.)
A. Enable the user as a BlackBerry device user
B. Disable the user as an Administrative user
C. Select the messaging server and email address that should be associated to the Administrator account
D. Choose the BlackBerry PIN that should be assigned to the Administrator account
E. Choose the BlackBerry Enterprise Server that should be assigned to the Administrator account
Answer: A

BlackBerry   BCP-420 examen   certification BCP-420   BCP-420   certification BCP-420

NO.14 Which of the following default host and port combinations will a system administrator need to browse
to in order to configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

BlackBerry   BCP-420   BCP-420   BCP-420

NO.15 All BlackBerry device users are reporting that email messages are delayed by 10-20 minutes to their
BlackBerry devices. Which three of the following should the system administrator check to resolve the
problem? (Choose three.)
A. That there is currently no maintenance being done on the Microsoft SQL Server that hosts the
BlackBerry Configuration Database
B. That there is currently no maintenance being done on any of the mail servers
C. How long it takes PIN messages to be delivered to users
D. Where the delay could be using the message receipt confirmation tool
E. Where the delay could be using the message flow tool
Answer: B,C,E

BlackBerry examen   BCP-420 examen   BCP-420   BCP-420 examen

NO.16 After purchasing a used BlackBerry 6230 device, a BlackBerry device user reports that the BlackBerry
device does not display the option to begin the activation process after the system administrator has
configured the user for wireless enterprise activation. What should the system administrator do to resolve
this issue? (Choose one.)
A. Have the user perform a security wipe
B. Have the user delete and then restore the Desktop [SYNC] service book
C. BlackBerry 6230 devices cannot be wirelessly activated, the user will have to get a new
BlackBerry device
D. Verify that the BlackBerry device is running BlackBerry Device Software 4.0 or later
E. Integrate the email account on the BlackBerry Internet Service
Answer: D

certification BlackBerry   certification BCP-420   certification BCP-420   BCP-420 examen   certification BCP-420

NO.17 What could block an email message that has been delivered to the user mailbox from reaching the
BlackBerry device? (Choose one.)What could block an email message that has been delivered to the
user? mailbox from reaching the BlackBerry device? (Choose one.)
A. Reconciliation settings
B. SPAM blocker
C. Anti-virus quarantine
D. Email message filters
E. Synchronization settings
Answer: D

BlackBerry   BCP-420 examen   certification BCP-420   certification BCP-420

NO.18 Which port is used for BlackBerry WLAN as well as BlackBerry Serial Bypass? (Choose one.)
A. 3101
B. 3201
C. 3501
D. 4101
E. 4201
Answer: D

BlackBerry   BCP-420 examen   BCP-420   BCP-420 examen   BCP-420

NO.19 Which two of the following options explain how active and standby instances of the BlackBerry
Enterprise Server are able to connect to the BlackBerry Infrastructure when both instances of the
BlackBerry Enterprise Server are running? (Choose two.)
A. The active instance of the BlackBerry Enterprise Server will initiate a tentative connection to the
BlackBerry Infrastructure.
B. The active and standby instances of the BlackBerry Enterprise Server will both establish a connection
to the BlackBerry Infrastructure.
C. The standby instance of the BlackBerry Enterprise Server will establish a connection to the BlackBerry
Infrastructure only when the active instance of the BlackBerry Enterprise Server has failed.
D. The standby instance of the BlackBerry Enterprise Server will initiate a tentative connection to the
BlackBerry Infrastructure.
E. The standby instance of the BlackBerry Enterprise Server relies on the active instance of the
BlackBerry Enterprise Server's connection to the BlackBerry Infrastructure.
Answer: B,D

certification BlackBerry   certification BCP-420   BCP-420   BCP-420 examen

NO.20 Which log file contains all the information regarding wireless calendar and mailbox application
interactions with the BlackBerry Enterprise Server? (Choose one.)
A. BlackBerry Synchronization (SYNC)
B. BlackBerry Dispatcher (DISP)
C. BlackBerry Messaging Agent (MAGT)
D. Exchange Connector (CEXC)
E. BlackBerryMailStore Service (MAST)
Answer: C

BlackBerry   certification BCP-420   certification BCP-420   BCP-420   BCP-420

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Code d'Examen: BCP-420
Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)
Questions et réponses: 102 Q&As

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NO.1 Which three of the following options are available in the BlackBerry Administration Service for enabling
high availability? (Choose three.)
A. Turn on Automatic Failover
B. Turn on Pooling
C. Turn on High Availability
D. Manual Failover
E. Turn on Automatic Connections Failover
Answer: A,D,E

BlackBerry examen   BCP-420   certification BCP-420   BCP-420 examen   BCP-420   certification BCP-420

NO.2 Which three of the following tools from the BlackBerry Resource Kit can a system administrator use to
help diagnose an email message delay issue for one or more BlackBerry device users? (Choose three.)
A. BlackBerry Message Flow Reporting (Messageflow.exe)
B. Message Receipt Confirmation (Messageconfirmconfig.exe)
C. BlackBerry Thread Analyzer (NoResponsecheck.exe)
D. BlackBerry Usage Monitoring Tool (OutOfCoverage.exe)
E. BlackBerry Enterprise Activation Status Reporting (eastatus.exe)
Answer: A,C,D

certification BlackBerry   BCP-420   BCP-420   certification BCP-420   BCP-420

NO.3 Which of the following is the first step that needs to be performed when attempting to assign a
BlackBerry device to an administrative user? (Choose one.)
A. Enable the user as a BlackBerry device user
B. Disable the user as an Administrative user
C. Select the messaging server and email address that should be associated to the Administrator account
D. Choose the BlackBerry PIN that should be assigned to the Administrator account
E. Choose the BlackBerry Enterprise Server that should be assigned to the Administrator account
Answer: A

certification BlackBerry   BCP-420   BCP-420 examen   BCP-420   BCP-420

NO.4 Under which of the following conditions will an automatic failover from the active to the standby
instance of the BlackBerry Enterprise Server occur? (Choose one.)
A. All items above the failover threshold of the active instance of the BlackBerry Enterprise Server are
unhealthy and all items above the promotion threshold of the standby instance of the BlackBerry
Enterprise Server are unhealthy
B. All items above the failover threshold of the active instance of the BlackBerry Enterprise Server are
healthy and at least one item above the promotion threshold of the standby instance of the BlackBerry
Enterprise Server is unhealthy
C. All items above the promotion threshold of the active instance of the BlackBerry Enterprise Server are
healthy and at least one item above the failover threshold of the standby instance of the BlackBerry
Enterprise Server is unhealthy
D. At least one item above the promotion threshold of the active instance of the BlackBerry Enterprise
Server is unhealthy and all items above the failover threshold of the standby instance of the BlackBerry
Enterprise Server are healthy
E. At least one item above the failover threshold of the active instance of the BlackBerry
Enterprise Server is unhealthy and all items above the promotion threshold of the standby
instance of the BlackBerry Enterprise Server are healthy
Answer: E

BlackBerry   certification BCP-420   BCP-420   BCP-420 examen   BCP-420

NO.5 Which three of the following services should be set to start manually on the standby instance of a
BlackBerry Enterprise Server? (Choose three.)
A. BlackBerryMailStore Service
B. BlackBerry Synchronization Service
C. BlackBerry Policy Service
D. BlackBerry Router Service
E. BlackBerry Administration Service
F. BlackBerry Dispatcher Service
Answer: A,B,C

BlackBerry   BCP-420 examen   certification BCP-420   BCP-420   BCP-420

NO.6 If the BlackBerry Synchronization Service is stopped, what impact would this have on a BlackBerry
device user who is trying to perform a wireless enterprise activation? (Choose one.)
A. Email messaging would be activated, the calendar would wirelessly synchronize, and policies would be
applied to the BlackBerry device
B. Email messaging would be activated, policies would be applied to the BlackBerry device, and all
organizer data items would synchronize wirelessly
C. Policies would be applied however email messaging would not be activated
D. The user would not be able to begin the wireless activation unless the BlackBerry
Synchronization Service is started
E. Email messaging would be activated, policies would be applied to the BlackBerry device, and address
book items would be wirelessly synchronized
Answer: A

BlackBerry   certification BCP-420   BCP-420

NO.7 If the BlackBerry Policy Service were stopped, what impact would this have on a BlackBerry device user
who is trying to perform a wireless enterprise activation? (Choose one.)
A. Email messaging would be activated, the calendar and all organizer data items would be synchronized
B. Email messaging would be activated, the calendar would be wirelessly synchronized, and policies
would be applied
C. The activation would not begin because the policy cannot be applied
D. Email messaging would be activated, the calendar would not be synchronized, and policies would not
be applied until the user connects their BlackBerry device to their computer
E. The activation would not have begun because the activation email message did not arrive in the user
inbox.
Answer: A

certification BlackBerry   BCP-420 examen   BCP-420   BCP-420 examen   BCP-420 examen

NO.8 Which port is used for BlackBerry WLAN as well as BlackBerry Serial Bypass? (Choose one.)
A. 3101
B. 3201
C. 3501
D. 4101
E. 4201
Answer: D

BlackBerry   BCP-420 examen   BCP-420 examen   certification BCP-420   certification BCP-420

NO.9 A BlackBerry device has gone missing. Assuming that the BlackBerry device radio is on, which two of
the following administrative actions can be carried out to ensure that none of the data can be read on the
BlackBerry device? (Choose two.)
A. Specify a new BlackBerry device and cancel the wireless service
B. Remove the BlackBerry device user account from the BlackBerry Administration Service Remove the
BlackBerry device user? account from the BlackBerry Administration Service
C. Remove the BlackBerry device association and lock the BlackBerry device
D. Disable and erase data from the BlackBerry device
E. Specify a new BlackBerry device password and lock the BlackBerry device
Answer: D,E

certification BlackBerry   certification BCP-420   BCP-420   certification BCP-420

NO.10 Which IT administration option could a system administrator use to remotely change the password on a
BlackBerry device user's BlackBerry device? (Choose one.)
A. Specify Activation Password
B. Clear Activation Password
C. Resend IT Policy to Device
D. Specify New Password and Lock Device
E. You can remotely set the BlackBerry password
Answer: B

BlackBerry examen   BCP-420   certification BCP-420   BCP-420 examen   BCP-420

NO.11 The BlackBerry Monitoring Service can send notifications using which three of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email message
C. PIN message
D. SMS message
E. Instant Messaging
Answer: B,C,D

BlackBerry examen   certification BCP-420   certification BCP-420

NO.12 What could block an email message that has been delivered to the user mailbox from reaching the
BlackBerry device? (Choose one.)What could block an email message that has been delivered to the
user? mailbox from reaching the BlackBerry device? (Choose one.)
A. Reconciliation settings
B. SPAM blocker
C. Anti-virus quarantine
D. Email message filters
E. Synchronization settings
Answer: D

BlackBerry   certification BCP-420   certification BCP-420   BCP-420   BCP-420 examen

NO.13 All BlackBerry device users are reporting that email messages are delayed by 10-20 minutes to their
BlackBerry devices. Which three of the following should the system administrator check to resolve the
problem? (Choose three.)
A. That there is currently no maintenance being done on the Microsoft SQL Server that hosts the
BlackBerry Configuration Database
B. That there is currently no maintenance being done on any of the mail servers
C. How long it takes PIN messages to be delivered to users
D. Where the delay could be using the message receipt confirmation tool
E. Where the delay could be using the message flow tool
Answer: B,C,E

BlackBerry   BCP-420   certification BCP-420   BCP-420   BCP-420

NO.14 At which minimum level should a system administrator set a BlackBerry Enterprise Server service or
component log when investigating an issue? (Choose one.)
A. 1 - Error
B. 2 - Warning
C. 3 - Informational
D. 4 ?Debug
E. 5 ?Unknown
Answer: D

certification BlackBerry   BCP-420   certification BCP-420   BCP-420   BCP-420

NO.15 Which log file contains all the information regarding wireless calendar and mailbox application
interactions with the BlackBerry Enterprise Server? (Choose one.)
A. BlackBerry Synchronization (SYNC)
B. BlackBerry Dispatcher (DISP)
C. BlackBerry Messaging Agent (MAGT)
D. Exchange Connector (CEXC)
E. BlackBerryMailStore Service (MAST)
Answer: C

certification BlackBerry   BCP-420   BCP-420   BCP-420

NO.16 After purchasing a used BlackBerry 6230 device, a BlackBerry device user reports that the BlackBerry
device does not display the option to begin the activation process after the system administrator has
configured the user for wireless enterprise activation. What should the system administrator do to resolve
this issue? (Choose one.)
A. Have the user perform a security wipe
B. Have the user delete and then restore the Desktop [SYNC] service book
C. BlackBerry 6230 devices cannot be wirelessly activated, the user will have to get a new
BlackBerry device
D. Verify that the BlackBerry device is running BlackBerry Device Software 4.0 or later
E. Integrate the email account on the BlackBerry Internet Service
Answer: D

BlackBerry examen   BCP-420   BCP-420 examen   certification BCP-420

NO.17 Which of the following default host and port combinations will a system administrator need to browse
to in order to configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

BlackBerry   certification BCP-420   BCP-420

NO.18 Which two of the following options explain how active and standby instances of the BlackBerry
Enterprise Server are able to connect to the BlackBerry Infrastructure when both instances of the
BlackBerry Enterprise Server are running? (Choose two.)
A. The active instance of the BlackBerry Enterprise Server will initiate a tentative connection to the
BlackBerry Infrastructure.
B. The active and standby instances of the BlackBerry Enterprise Server will both establish a connection
to the BlackBerry Infrastructure.
C. The standby instance of the BlackBerry Enterprise Server will establish a connection to the BlackBerry
Infrastructure only when the active instance of the BlackBerry Enterprise Server has failed.
D. The standby instance of the BlackBerry Enterprise Server will initiate a tentative connection to the
BlackBerry Infrastructure.
E. The standby instance of the BlackBerry Enterprise Server relies on the active instance of the
BlackBerry Enterprise Server's connection to the BlackBerry Infrastructure.
Answer: B,D

BlackBerry examen   certification BCP-420   certification BCP-420

NO.19 A BlackBerry device user reports that when trying to browse any website from the BlackBerry device,
the following error message is displayed: "HTTP 403, Forbidden." Which two of the following options
should be used when troubleshooting the error? (Choose two.)
A. Verify Push Access Control is allowed for the user and request the user clear the cache on the browser
B. Verify Pull Access Control and/or Proxy mappings are configured correctly
C. Review the BlackBerry MDS Connection Service (MDAT) logs to verify if more than one user is
affected and ensure the firewall/proxy is not blocking the user from browsing
D. Restart the BlackBerry MDS Connection Service and BlackBerry Policy Service and then have the
user try browsing again
E. Create a blank IT Policy and apply it to the user and then have the user try again
Answer: B,C

BlackBerry examen   BCP-420   certification BCP-420   certification BCP-420

NO.20 If the BlackBerry Enterprise Server is having a problem communicating with a BlackBerry device user
mailbox, which is the first BlackBerryIf the BlackBerry Enterprise Server is having a problem
communicating with a BlackBerry device user? mailbox, which is the first BlackBerry Enterprise Server
component the system administrator should focus on when troubleshooting the issue? (Choose one.)
A. BlackBerryMailStore Service
B. BlackBerry Dispatcher Service
C. Microsoft Outlook
D. BlackBerry Messaging Agent
E. BlackBerry Router Service
Answer: D

BlackBerry   BCP-420   BCP-420   BCP-420   certification BCP-420

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